Privacy Policy.

QuolyTech® ("QuolyTech", "we", "us", or "our"), based in Tiranë, Albania (quolytech@gmail.com), respects your privacy and is committed to protecting your personal data. We collect data through three primary mechanisms: 1. Voluntarily Provided Data: Name, work email address, phone number, company name, project specifications, and payment details when you submit inquiry forms, book a discovery call, or purchase digital packages. 2. Technical & Device Data: IP addresses, browser fingerprint types, operating system details, time zones, and referral URLs gathered automatically via lightweight, privacy-preserving website analytics. 3. AI Chatbot Interactions: Text prompts, service inquiries, and project preferences submitted to QuolyBot during chat sessions to provide real-time responses and improve our customer care workflows.

We process collected personal data for specific, transparent, and legitimate business purposes: • Delivering Web, Mobile, AI, and Software Services: Executing contracts, deploying web platforms, configuring AI chatbots, and managing software development sprints. • Client Support & Communication: Responding to project inquiries within 24 hours, sending milestone updates, and providing technical maintenance. • Studio Journal & Newsletters: Delivering curated digital growth insights, AI tech developments, and company updates (only with explicit opt-in consent). • Security & Abuse Prevention: Protecting our web infrastructure against DDoS attacks, unauthorized scraping, or malicious API exploitation.

QuolyTech implements industry-standard administrative, physical, and technological safeguards to prevent unauthorized access, loss, or disclosure of client data: • Encryption: All website traffic and API communications are encrypted in transit via Transport Layer Security (TLS 1.3/SSL) and at rest using AES-256 standards. • Zero Data Broker Sales: QuolyTech NEVER sells, rents, monetizes, or trades client personal information or AI conversation logs to third-party data brokers or marketing lists.

To deliver high-performance digital products, we collaborate with trusted third-party infrastructure providers subject to strict confidentiality and data protection agreements: • Cloud Infrastructure & Hosting: AWS, Vercel, and Cloudflare for global content delivery networks (CDNs). • Artificial Intelligence Engines: Google Cloud Gemini and OpenAI APIs for processing AI assistant query interactions under enterprise non-training privacy tiers. • Analytics: Microsoft Clarity (website usage analytics, used only with your consent). • Communications: Secure email routing platforms.

Our website uses essential cookies and browser local storage required for core functionality, such as remembering your cookie choice, session preferences and security tokens. With your consent, we also use Microsoft Clarity, an analytics tool that records how visitors use our website (for example clicks, scrolling and page visits) through heatmaps and session recordings, so we can improve the site. Clarity may set cookies and collect device data such as browser type and approximate location. Clarity only uses cookies if you choose "Accept All Cookies" in our cookie banner. Microsoft processes this data as described in the Microsoft Privacy Statement (https://privacy.microsoft.com/privacystatement). You can change your choice at any time by clearing this site's data in your browser, which will show the cookie banner again.

Under applicable European General Data Protection Regulation (GDPR) and international privacy frameworks, you hold full authority over your personal information: • Right to Access: Request copies of all personal data held by QuolyTech. • Right to Rectification: Correct inaccurate or incomplete contact records. • Right to Erasure ("Right to be Forgotten"): Request permanent deletion of your contact records and project files, subject to statutory tax retention obligations. • Right to Opt-Out: Unsubscribe instantly from studio marketing communications via footer link or email request.

We retain client contact records and project documentation for as long as necessary to fulfill the operational purposes outlined in this policy or comply with legal, tax, and accounting standards. Data is securely processed and hosted within European Union (EU) data centers and global cloud instances governed by standard contractual clauses (SCCs).

QuolyTech® services, products, and website platforms are tailored exclusively for commercial business entities, professionals, and adults. We do not knowingly solicit or collect personal data from individuals under 16 years of age.

If you wish to exercise your data privacy rights, request data deletion, or ask questions regarding our privacy practices, please reach out directly to our Data Protection Officer: QuolyTech® Attn: Data Privacy Officer Email: quolytech@gmail.com Website: quolytech.com Location: Tiranë, Albania